chickencoopcompany

The warranty doesn&#x2019;t cover normal wear and tear, pest or pet damage, improper assembly, alterations, flooding, site setup issues, or shipping damage (shipping insurance can be purchased separately).&#xA0;But even if it&#x2019;s not covered, we&#x2019;ll still help you hatch a plan to get your coop and/or run back in shape.

The warranty doesn’t cover normal wear and tear, pest or pet damage, improper assembly, alterations, flooding, site setup issues, or shipping damage (shipping insurance can be purchased separately). But even if it’s not covered, we’ll still help you

What’s not covered under the warranty?

Warranty

How do I track my order?

Do you offer free shipping?

What are the Box Dimensions for Shipping

Do you offer expedited shipping?

How long does delivery take?

Missing a box

Received the wrong box

Shipping and Delivery

How do I cancel my order?

Do you offer refunds or exchanges?

When will I get my refund?

Returns and Cancellations

Assembly Instructions

Is it ok to paint the coop and run?

What if I am missing a part?

Does each coop come with a water or solvent based stain on it?

How can I secure my coop against strong winds?

Assembly

What type of wood do you use for your coops and run extensions

Does the Auto Door fit on the Leghorn Coop

How do I maintain my Chicken Coop over time

Can I buy spare parts if I need them in the future?

Can I see the chicken coop in my yard before I buy it

What is the best placement for a chicken coop in my yard?

What is the maximum number of chickens that can fit into the Leghorn Coop?

What is included in the Predator Protection Kit?

Chicken Coop Questions

Do you offer sales or coupons

Do You Sell to Schools or Organizations

Do you offer a Military discount?

How do I apply promo/discount codes?

Do nonprofit schools have to pay taxes on orders?

General Questions

What Is The Cost For Marek's Vaccination?

Am I Responsible For The Chicks

What Should I Do To Prepare For the Chick's Arrival?

What Do I Do In the First 24 Hours After the Chicks Arrive?

Is There A Guarantee Of Safe And Timely Delivery?

Is There A Guarantee That Covers Mortality or Morbidity After Safe And Timely Delivery?

How Do You Ship Chicks In the Mail?

Where Can We Ship Live Chicks?

How Much Does Shipping Cost?

Am I Guaranteed To Get The Chicks That I Ordered?

Can I Make Changes Or Additions To Existing Live Poultry Orders?

Will I Be Notified If My Shipment Has To Be Delayed For Some Reason?

What If My Chicken Doesn't Look Exactly Like The Picture On The Website?

Am I Guaranteed To Get The Gender I Selected?

What If I Received Fewer Chicks Than I Ordered?

What If I Need To Cancel My Live Poultry Order

If I Order A Blue Am I Guaranteed A Blue?

Will My Selected Hatch Date Ever Change?

Should I Use A Heat Bulb Or A Heat Plate?

Does Pricing For Live Chicks Change Over Time?

Where Are The Chicks Hatched?

Why Don't You Sell Chicks Year Round?

How Fast Do You Process Refunds For Live Poultry?

Are Live Poultry Shipped With Heat Packs?

Live Poultry

How do I get the warranty?

Can I buy the warranty after I’ve already purchased my coop and/or run?

What’s covered under the warranty?

What’s considered “storm damage”?

How do I submit a warranty claim?

How do I claim my free quart of Sherwin-Williams stain?

What if I don’t have a Sherwin-Williams nearby?

Do I need to stain my coop and/or run every year?

Can you still help if it’s not covered by warranty?

What’s not covered under the warranty?Updated 2 hours ago