Learn what’s covered, how to make a claim, and how to keep your coop and/or run in tip-top shape for years to come.
When you’re ordering your coop and/or run, you can add our 3-Year Extended Warranty right at checkout. That’s three years of peace of mind, knowing we’ve got your back (and your flock’s home) through rain, shine, and the occasional feather-ruffling s
We’d love to say yes, but the warranty has to be purchased at the same time as your coop and/or run. Once your order has flown the nest, coverage can’t be added later.
Your warranty covers defects in materials or workmanship for your coop and/or run, as well as catastrophic storm damage resulting from certain extreme weather events. Depending on the situation, we might send parts, guide you through a quick repair,
The warranty doesn’t cover normal wear and tear, pest or pet damage, improper assembly, alterations, flooding, site setup issues, or shipping damage (shipping insurance can be purchased separately). But even if it’s not covered, we’ll still help you
We define storm damage as sudden, unexpected weather that causes serious structural harm to your coop and/or run. Here are a few real-life examples we've covered:. Windstorms or gusts over 70 mph. Severe thunderstorms. Hailstorms that cause physical
Just fill out our warranty claim form [LINK TO FORM] with the details and photos of what happened to your coop and/or run. We’ll take a look, get cracking, and let you know the next steps quickly.
If you’ve purchased the 3-Year Extended Warranty, you’ll get an email voucher before each anniversary (years 1, 2, and 3). Redeem it at your local Sherwin-Williams for a quart of stain matched to your coop and/or run - perfect for keeping it looking
No worries - reach out and we’ll give you the exact color code so you can get a matching stain from your local paint store. We can’t ship the stain or offer a refund if you are unable to redeem the voucher, but we’ll make sure you know exactly what t
Yes - annual staining is required to keep your warranty valid. Think of it as a yearly checkup that keeps your coop and/or run strong, weather-ready, and looking great.
Absolutely! Even if it’s not a warranty matter, we’re happy to offer advice, replacement parts, and repair tips for your coop and/or run. You’ll just cover the cost of any parts or shipping- but we’ll still be here cheering you and your flock on.