chickencoopcompany

 Expert answers for all your chicken coop questions! Find step-by-step guides, troubleshooting tips, and product support. From DIY builds to maintenance, our Help Center has everything you need for happy, healthy hens.

Chicken Coop Help Center | FAQs, Guides, and Expert Support

How do I track my order?

Do you offer free shipping?

What are the Box Dimensions for Shipping?

How long does delivery take?

Missing a box

Received the wrong box

Shipping and Delivery

How do I cancel my order?

Do you offer refunds or exchanges?

When will I get my refund?

Returns and Cancellations

Is it ok to paint the coop and run?

What if I am missing a part?

Does each coop come with a water or solvent based stain on it?

How can I secure my coop against strong winds?

What are the dimensions of the coops and runs?

Assembly

What type of wood do you use for your coops and runs?

Does the Auto Door fit on the Leghorn Coop?

How do I maintain my Chicken Coop?

Can I purchase replacement parts?

Can I see the chicken coop in my yard before I buy it?

What Is the Best Placement for a Chicken Coop?

What is included in the Predator Protection Kit?

Chicken Coop Questions

Do you offer sales or coupons?

Do you sell to schools or organizations?

Do you offer a military discount?

How do I apply promo/discount codes?

General Questions

Shipping & delivery information for live chicks

Chick care & first 48 hours

Live poultry policies & guarantees

Live poultry cancellations & order changes

About the Marek's Vaccine

About our hatchery & seasonality

Why Am I Seeing “The Chicks In Your Order Do Not Have A Common Hatch Date Available”?

Live Poultry

From tracking your order to delivery timelines - plus what to do if something’s missing or not quite right.

Need to change your mind? Here’s how to cancel, exchange, or get a refund, and what to expect along the way.

Step-by-step instructions, tips, and tricks for putting your coop and/or run together — plus answers to common setup questions.

All about our coops and runs - from materials and sizing to add-ons, maintenance, and how to see one before you buy.

A little bit of everything - discounts, school sales, and other helpful info.

Get expert answers to your live poultry questions. Learn everything about live chick ordering, shipping and care from our experts.