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Live Poultry

Get expert answers to your live poultry questions. Learn everything about live chick ordering, shipping and care from our experts.

What Is The Cost For Marek's Vaccination?

Example: 100 chicks x .15= $15.00 total Marek’s charge. Learn more about Marek's Disease and see our vaccination policy.

Am I Responsible For The Chicks

Congratulations, you’re the owner of new baby chicks. Please be ready to pick up the chicks as soon as they arrive at the post office. As a buyer of live animals, your responsibility is to provide an environment with proper heat, bedding, food and wa

What Should I Do To Prepare For the Chick's Arrival?

Mark the calendar and make sure you are available and flexible the day they are expected to arrive. Before they arrive, have your brooder, brooder bedding, heat lamp at 100-105 degrees, and their food and water supply ready. Taking care of this after

What Do I Do In the First 24 Hours After the Chicks Arrive?

Be around to care for them for the first 24 hours to make sure everything is going well and to see that the brooder temperature is regulated properly, the food is available when they need it and water is accessible. Please be prepared and educated on

Is There A Guarantee Of Safe And Timely Delivery?

Please see all the details at our Alive and Healthy Guarantee Page. *Except Peafowl and Rare Ornamental Pheasants* We guarantee that you will receive a full count of live healthy poultry within 1-3 days through Priority Live Shipping with USPS. We of

Is There A Guarantee That Covers Mortality or Morbidity After Safe And Timely Delivery?

The Chicken Coop Company is unable to refund or replace any poultry after it hasarrived safe and in a timely manner. Our pricing is not set up to incur these types of expenses and risk beyond that point. Our refund policy is only for unsafe or unusua

How Do You Ship Chicks In the Mail?

Newly hatched chicks have their 3-day supply of yolk still in their system to sustain them for their trip to your home. We ship every Monday and Wednesday using USPS and your birds should arrive at your post office or mailing address within 1 to 3 da

Where Can We Ship Live Chicks?

We ship live poultry ONLY to the United States and NOT Internationally. We DO NOT ship poultry, equipment and supplies Internationally. We are currently not shipping to Hawaii or Alaska.

How Much Does Shipping Cost?

Shipping of all chicks cost $70 regardless of quantity. Small orders of baby chicks, ducklings and goslings need extra attention to ship safely, so they include custom amounts of nesting material and ventilation to prevent jostling or stifling, based

Am I Guaranteed To Get The Chicks That I Ordered?

All The Chicken Coop Company poultry are guaranteed to be of the grade, quality, sex and breed as represented in the breed description. Should any error occur, we will make a prompt adjustment. Replacement of chicks is good for one time only. Under n

Can I Make Changes Or Additions To Existing Live Poultry Orders?

Unfortunately, due to our new ordering system, we can no longer make any changes to orders. Orders must be cancelled and will be refunded as soon as possible; however, you will have to place another order with the changes you are needing to make. You

Will I Be Notified If My Shipment Has To Be Delayed For Some Reason?

If there should be a problem on hatch day, of course, we will contact you just as soon as we are aware, so you'll know to expect an altered shipment or not to expect birds that week. However, keep in mind that it wouldn't be before the Monday of hatc

What If My Chicken Doesn't Look Exactly Like The Picture On The Website?

All of the different pure-breed birds are representations of the pure-breed poultry named and may or may not be of our bloodlines. Our goal at The Chicken Coop Company and through our hatchery partners is to mate parent stock that will produce chicks

Am I Guaranteed To Get The Gender I Selected?

Gender selection is not a perfect science for most of the poultry we offer. Some are easier to determine than others. Some breeds, like the black sex link, are about 99% accurate, while some Marans and Ameraucana can average 80%. However, we do offer

What If I Received Fewer Chicks Than I Ordered?

If losses should occur in shipment and you do receive fewer live birds than you ordered, we will make an adjustment by refunding poultry, not including shipping and handling. We often place extra chicks of same/like breed and gender you ordered in ea

What If I Need To Cancel My Live Poultry Order

If you need to cancel your order, we cannot accept cancellations of orders 48 business hours prior to your ship date as stated in our policy. Any orders placed and then cancelled 48 hours or more of the ship date will have $20.00 deducted from the to

If I Order A Blue Am I Guaranteed A Blue?

Breeding blues to blue does not produce all blue offspring, they produce roughly 34% blues, 33% dark blues/black and 33% splash so it is not guaranteed.

Will My Selected Hatch Date Ever Change?

The exact delivery date is subject to change. Every effort is given to accurately predict a hatch date for your order and we reserve those eggs for your order. However, most of the time, we predict the number of eggs to be laid in the future and hatc

Should I Use A Heat Bulb Or A Heat Plate?

Mail order poultry is entirely different than poultry hatched out in an incubator at home or under a hen. Mail-order poultry requires much more heat initially for the first 2 weeks than a heat plate generally can provide.  Mail-order chicks need thei

Does Pricing For Live Chicks Change Over Time?

While we have taken every precaution to ensure accurate prices, we cannot guarantee the website to be free of pricing and description errors. We do our best to provide consistent pricing but prices may change without notice. Costs may change at our h

Where Are The Chicks Hatched?

Your chicks are hatched and cared for by a family who has been hatching chicks for 4 generations. Focused on extensive grading to meet the American Standard of Poultry, combined with proprietary packing methods and generational knowledge, the practic

Why Don't You Sell Chicks Year Round?

Chickens naturally lay fewer eggs in the colder, darker months of winter. Some breeds stop entirely. Fertility is usually lower in the winter, too, so fewer chicks will hatch. In addition, in the fall and winter, our hens will be molting and regrowin

How Fast Do You Process Refunds For Live Poultry?

Refunds are processed ASAP, but on busy rare occasions can take up to 1 week to be completed.  It is customary practice for customers to order their poultry 2-8 weeks in advance of the time they would like them delivered. Since live new chicks become

Are Live Poultry Shipped With Heat Packs?

Yes, live chicks are typically shipped with heat packs to ensure their comfort and safety during transit. These specially designed packs provide a consistent source of warmth, which is crucial for maintaining the chicks' body temperature. Heat Pack D