Will I Be Notified If My Shipment Has To Be Delayed For Some Reason?Updated 4 months ago
If there should be a problem on hatch day, of course, we will contact you just as soon as we are aware, so you'll know to expect an altered shipment or not to expect birds that week. However, keep in mind that it wouldn't be before the Monday of hatch week, since we wouldn't know that there was a shortage of females hatching (for example) until after the babies had hatched and had been sexed.
Our chickens don't hatch until the wee hours of Monday. After you have been notified that there's a delay, we will contact you again to let you know what your new date will be. We do understand that this uncertainty can be problematic if you are planning to schedule time off work, but unfortunately, there is no way for us to know about these issues beforehand. Sometimes Mother Nature just throws us all a curve ball.
We recognize that for some people, the date they receive the baby chicks is more important, while for others, getting their exact breed choices is more important. We'll do our best to be as communicative as possible throughout the process.